Privacy Policy
DRAFT — this document is a template and must be reviewed with a qualified lawyer before going live. Data collection and processing should comply with India's Digital Personal Data Protection (DPDP) Act, 2023.
Last updated: [LAST UPDATED DATE]
This Privacy Policy explains how LoanMist ("we", "us") collects, uses, and protects your personal information when you use our website and services. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection (DPDP) Act, 2023.
1. Information we collect
Contact and profile details you provide via our enquiry, eligibility or calculator forms — such as your name, mobile number, email, city, loan requirement, occupation, income, and (optionally) PAN or age.
Technical data such as basic device/usage information and, where applicable, cookies used to operate the site.
2. How we use your information
To respond to your enquiry, assess indicative eligibility, and guide you through the loan process.
Where applicable and with your consent, to share your details with partner banks/NBFCs so they can evaluate and process your application.
To improve our services and communicate with you about your enquiry via phone, SMS, WhatsApp or email.
3. Sharing your information
We share your details with lending partners only to progress your enquiry, and with service providers who help us operate (e.g. hosting, communications), under appropriate safeguards.
We do not sell your personal data.
4. Data retention & security
We retain personal data only as long as necessary for the purposes described or as required by law, and apply reasonable technical and organisational measures to protect it.
5. Your rights
Subject to applicable law, you may request access to, correction of, or erasure of your personal data, and withdraw consent. To exercise these rights, contact us using the details on our Contact page.
6. Contact
For privacy questions or requests, contact LoanMist at hello@example.com (placeholder).